Customer Service

HD Vision™ Night Vision Wraparounds Customer Service

HD Night Vision Wraparounds is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or about the HD Night Vision Wraparounds product, please feel free to contact HD Night Vision Wraparounds via the information provided below:

For customer service please call 866-304-4252 or email HD Night Vision Wraparounds at ideavillage@customerstatus.com. Customer service about HD Night Vision Wraparounds is available from 8am to 10pm M-F (EST).  Please Contact Customer service prior to sending a return.

To check the status of your order, please click here.

Return Policy for orders placed online or by phone only:
Please send all returns to:

HD Night Vision Wraparounds
400 Returns Rd.
Wallingford, CT 06494

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Please note:
Please allow 24-48 hours for customer service to have information on your order.
Please allow 2-6 weeks for your order to be delivered.
Your Credit Card will not be charged until your order ships.
All orders plus applicable tax.
Please allow 10 days from receipt of your return for credit to be processed.